What You Can Exchange or Return
We will gladly replace, exchange, or accept any return items that you are not completely satisfied with, within 30 days of original purchase date.
Please note the following limitations:
- Items that have been worn or washed cannot be accepted for exchange or return.
- Items that have been altered in any other way, cannot be accepted for exchange or return.
- Items that have been decorated or personalized.
Please note is the responsibility of the person inputting the order into the system to validate for correctness. Once submitted REFLECTIVESTRIPE.COM cannot be held liable for any mistakes of submission.
Steps To Exchange or Return
If you're unsatisfied with the fit, quality, color, or size of an item please contact REFLECTIVESTRIPE.com Customer Service Dept. at:
Toll free 877.626.8813
To Return Items:
1) Contact REFLECTIVESTRIPE.com Customer Service Dept.
2) Customer Service will issue you a Return Authorization Number (RA Number) and give you further instructions specific to your case.
3) You will be responsible for shipping and we urge you to use priority mail or a carrier that generates tracking numbers as we will not be responsible for lost packages. *Please note this does not apply if REFLECTIVESTRIPE.COM has determined to be at fault for the shipping error.
4) Our Accounting Dept. will issue a credit once the items are received.
To Exchange Items: 1) Follow steps 1-3 from above.
2) Customer Service will issue a Sales Order for new items to be sent to you.
3) Our Accounting Dept. will issue a credit once your exchange items are received.
If you are shipped incorrect items that you did not order please contact REFLECTIVESTRIPE.com Customer Service Dept. for assistance.